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Contact Us: 011 791 3308

Terms And Conditions


1 Website Terms of Use

These Terms (“Terms”) govern your (“User”) use of the Sci-Ryder (“Provider”) website located at the domain name www.sci-ryder.com (“Website”). By accessing and using the Website, the User agrees to be bound by the Terms set out in this legal notice. If the User does not wish to be bound by these Terms, the User may not access, display, use, download, or otherwise copy or distribute Content obtained at the Website.

2 Updating of these Terms

Provider may change, modify, add to or remove from portions or the whole of these Terms. Changes to these Terms will become effective when the changes are posted to this Website. Provider will notify the User of the changes via email or by posting a prominent notice on the Website. The User’s continued use of this Website following the posting of changes or updates will be considered notice of the User’s acceptance of these Terms, including any changes or updates.

3 Providers details

In accordance with the disclosure requirements of the Electronic Communications and Transactions Act (“ECTA”), Act 25 of 2002, the supplier of goods or services offered for sale, hire or exchange by way of an electronic transaction, makes the following information available to consumers:

3.1 Provider is:

3.1.1 K2014 157 198 Proprietary Limited, trading as Sci-Ryder

3.1.2 a private limited company by shares duly registered and existing under the laws of South Africa registration number 2014/157198/07;

3.1.3 Physical address and where it will accept legal service at 34 Gardenia Street, Randpark Ridge;

3.1.4 Telephone number is (011) 791 3308;

3.1.5 Website is www.sci-ryder.com and its email address is info@sci-ryder.com.

4 Goods

(insert a sufficient description of the main characteristics of the goods or services offered by the Supplier to enable a consumer to make an informed decision on the proposed electronic transaction).

5 Registration and use of the website

5.1 Only registered users may purchase Goods on the Website.

5.2 To register as a user, you must provide a unique username and password and provide certain information and personal details to the Provider. You acknowledge that you will use your unique username and password to access the Website and to purchase Goods.

5.3 You agree and warrant that your username and password shall:

5.3.1 be used for personal use only; and

5.3.2 not be disclosed by you to any third party.

5.4 For security purposes you agree to enter the correct username and password whenever purchasing Goods, failing which you will be denied access.

5.5 You agree that the Provider will accept and process your order for Goods once the correct username and password have been entered, irrespective of whether the use of the username and password is unauthorised or fraudulent and that you will be liable for payment of such order, save where the order is cancelled by you in terms of the provisions of clause 9.

5.6 You agree to notify the Provider immediately upon becoming aware of or reasonably suspecting any unauthorised access to or use of your username and password and to take steps to mitigate any resultant loss or harm.

5.7 By using the Website you warrant that you are 18 (eighteen) years of age or older and of full legal capacity. If you are under the age of 18 (eighteen) or if you are not legally permitted to enter into a binding agreement, then you may use the Website only with the involvement and supervision of your parent or legal guardian. If your parent or legal guardian supervises you and gives his/her consent, then such person agrees to be bound to these Terms and Conditions and to be liable and responsible for you and all your obligations under these Terms and Conditions.

5.8 You agree that you will not in any way use any device, software or other instrument to interfere or attempt to interfere with the proper working of the Website. In addition, you agree that you will not in any way use any robot, spider, other automatic device, or manual process to monitor, copy, distribute or modify the Website or the information contained herein, without the prior written consent from an authorised Provider representative (such consent is deemed given for standard search engine technology employed by Internet search websites to direct Internet users to this Website).

5.9 You may not use the Website to distribute material which is defamatory, offensive, contains or amounts to hate speech or is otherwise unlawful.

5.10 You may not in any way display, publish, copy, print, post or otherwise use the Website and/or the information contained therein without the express prior written consent of an authorised Provider representative.

6 Terms and conditions of sale

6.1 Registered users may place orders for Goods as long as the Goods are available and have not been sold out.

6.2 An agreement of sale between you and the Provider will come into effect upon completion of an online order summary on the Website, payment or payment authorisation being received by the Provider to the satisfaction of the Provider and by delivery of the Goods to you.

6.3 You acknowledge that stock of all Goods on offer is limited. When Goods are no longer available the Provider will notify you and you will be entitled to a refund of the amount paid by you for such Goods. Whilst the Provider will take all reasonable efforts to monitor stock levels, we cannot guarantee the availability of stock and we will only be liable for delivery of the Goods when the Goods are available. Should the Goods no longer be available, you shall be entitled to either be credited or refunded for any payments already made by you.

7 Payment

7.1 Payment can be made online by credit card through a sufficiently secure payment system. The payment system allows for review, corrections and withdrawal by User prior to placing a final order.

7.2 We are committed to providing secure online payment facilities. All transactions are encrypted using appropriate encryption technology.

7.3 Payment can be made for Goods via –

7.3.1 debit card;

7.3.2 credit card: where payment is made by credit card, we may require additional information in order to authorise and/or verify the validity of payment. In such cases we reserve the right to withhold delivery until such time as the additional information is received by us and authorisation is obtained by us for the amounts. If we do not receive authorisation your purchase of the Goods will be cancelled. You warrant that you are fully authorised to use the credit card supplied for purposes of paying the Goods. You also warrant that your credit card has sufficient available funds to cover all the costs incurred as a result of the services used on the Website;

7.3.3 direct bank deposit or electronic funds transfer: if you pay via direct bank deposit or electronic funds transfer, payment must be made within 5 (five) days of placing your order. The Provider will not execute the order until receiving confirmation that payment has been received;

7.3.4 Instant EFT.

7.4 You may contact us via email at info@sci-ryder.com to obtain a full record of your transaction. We will confirm all your purchase orders with you via email.

7.5 Once you accept these Terms and Conditions, you will be directed to a link to a secure site for payment of the applicable purchase price for the Goods.

8 Delivery of goods

8.1 The Provider offers 2 (two) methods of delivery of Goods to you. You may elect delivery via:

8.1.1 Courier (which will be for the cost of the User); or

8.1.2 self-collection.

9 Cancellation and refund

9.1 You are, in terms of section 44 of the Electronic Communications and Transactions Act 25 of 2002 (“ECTA“) entitled to cancel, without reason and without penalty, your order for the Goods within 7 (seven) days of receipt of the Goods. In such an event -

9.1.1 you will receive a full refund of the purchase price within 30 (thirty) days once the Goods are by the Provider;

9.1.2 you undertake not to utilise the Goods;

9.1.3 your agreement of purchase will be deemed to have been cancelled, and

9.1.4 you will be liable in terms of section 44(2) of the ECTA for the direct costs of returning the Goods, such as courier and/or shipping charges.

9.2 The Provider will deliver the Goods to you as soon as reasonably possible, but no later than 30 (thirty) days of receipt of your payment (“Delivery Period“). We will notify you if we are unable to deliver the Goods during the Delivery Period. You may then, within 7 (seven) days of receiving such notification elect whether or not to proceed with your order for the Goods or cancel your order. If you elect to cancel your order, we will reimburse you with the purchase price.

9.3 The Provider may, in its sole discretion, accept the cancellation of an order by you, on sufficient cause shown and on a case by case basis. In which event the provisions set out in this clause 9 in respect of refunds and returns will similarly apply

10 Returns

10.1 Subject to the provisions of clause 9 above, Goods may be returned only when defective, damaged or if the Goods supplied are not the same Goods as what was ordered. If any defect in the Goods (provided that such Goods are not by their nature not durable for up to a period of 6 (six) months) are discovered within a period of 6 (six) months after delivery, this must be reported to us as soon as reasonably possible after the Goods having been delivered to you and must be returned to us within a period of 6 (six) months after delivery. If the Goods are not the same as what was ordered this must be reported within 24 (twenty four) hours of delivery. Any damage must also be immediately reported, within 24 (twenty four) hours of delivery.

10.2 If the Goods have been approved by us in accordance with the provisions of clause 10.1 for return, then you shall arrange for return of goods to the Provider’s principal physical address at your cost an the Provider shall replace the Goods at their cost.

10.3 If you are returning Goods, you must package it carefully so that it does not become damaged en route. Please include the Returns Request Number and a copy of your original invoice with any return.

10.4 Nothing in this clause 10 or the Terms and Conditions in any way limits your rights in terms of section 56 read with section 55 of the CPA in any way.

11 Complaints and disputes

Provider offers Users to file complaints via the “Contact us” service of the website www.sci-ryder.com. Currently, Provider does not subscribe to any alternative dispute resolution code or mechanism.

12 Copyright and Intellectual Property Rights

12.1 Provider provides certain information on the Website. Content displayed at the Website is provided by Provider, its affiliates or subsidiary, or any other third party owners of the content (“Content”). All the proprietary works, and the compilation of the proprietary works, belong to the Provider, its affiliates or subsidiary, or any third party owners of the rights (“Owners”), and the Content is protected by South African and international copyright laws.

12.2 The Provider may make any changes to the Website, the Content, or to products or services offered through the Website at any times and without notice to the User. All rights in and to the Content is reserved and retained by the Owners. Except as specified in these Terms, the User is not granted a license or any other right including under Copyright, Trademark, Patent or other Intellectual Property Rights in or to the Content.

13 Limited License to General Users

13.1 Provider grants the User, a non-exclusive, non-transferable, limited and revocable (reversible) right to access, display, use, download and otherwise copy the current and future Content for personal, non-commercial and information purposes only.

13.2 This Website and the Content may not be reproduced or otherwise exploited for any commercial purpose without the express prior written consent of Provider.

13.3 The license does not allow the User to collect product or service listings, descriptions or other information displayed here, and does not allow any derivative (copied or derived) use of this Website or the Content for the benefit of another merchant. The User may not frame the Website or the Content without the express written consent of Provider.

13.4 Provider, their affiliates or subsidiary reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.

13.5 Any unauthorised use terminates this license.

14 Limitation of liability

14.1 Subject to sections 43(5) and 43(6) of ECTA, and to the extent permitted by law, the Website and all Content on the Website, are provided on an “as is” basis, and may include inaccuracies or typographical errors and Provider, Owners, suppliers, employees, directors partners, affiliates and agents will not be liable for any damage, or loss or liability of any nature incurred by whoever as a result of any action or omission. The Providers make no warranty or representation as to the availability, accuracy or completeness of the Content, or any third-party content accessible via an Internet link.

14.2 Neither Provider nor any holding company, affiliate or subsidiary of Provider or Owners, will be held responsible for any damage of any kind, related to the use of, or the inability to access or use the Content or the Website or any functionality, or of any linked website to the extent permissible by law.

14.3 Nothing in these Terms and Conditions is intended or must be understood to unlawfully restrict, limit or avoid any right or obligation, as the case may be, created for either you or the Company in terms of the CPA.

15 Linked third party websites

15.1 This Website may contain links or references to other websites (“Third Party Websites“) outside of our control, including those of advertisers. These Terms and Conditions do not apply to those Third Party Websites and the Company is not responsible for the practices and/or privacy policies of those Third Party Websites or the “cookies” that those sites may use.

15.2 Notwithstanding the fact that the Website may refer to or provide links to Third Party Websites, your use of such Third Party Websites is entirely at your own risk and we are not responsible for any loss, expense, claim or damage, whether direct, indirect or consequential, arising from your use of such Third Party Websites or your reliance on any information contained thereon.

16 Privacy, access to and use of information

16.1 Provider receives various types of information (“Information”) from Users who access the Website, including personal information as detailed in the Promotion of Access to Information Act (“PAIA”), Act 2 of 2000, and as detailed in section 1 of ECTA (“Personal Information”).

16.2 Provider may electronically collect, store and use Personal Information, including their name, contact details, surfing patterns, email, IP address. Provider voluntarily subscribes to section 51 of ECTA and endeavours to treat Personal Information received by Provider accordingly.

16.3 Whenever the User is of the opinion that Provider fails to comply with section 51 of ECTA, the User will contact the Provider by sending an email to info@sci-ryder.com. The Provider will review the User’s representations made by email and, if within the Provider’s sole and absolute discretion advisable, take corrective action and in any event within 14 (fourteen) days respond to User informing about corrective actions taken, if any.

16.4 Interception of communications. Despite such undertaking, it is possible for Internet-based communications to be intercepted.

16.4.1 Without the use of encryption, the Internet is not a secure medium and privacy cannot be ensured. Internet e-mail is vulnerable to interception and forging.

16.4.2 The Providers will not be responsible for any damages you or any third party may suffer as a result of the transmission of confidential or disclosed information that you make to the Provider through the Internet, or that you expressly or implicitly authorise the Provider to make, or for any errors or any changes made to any transmitted information.

16.5 To ensure acquaintance with and awareness of the privacy measures and policies of the Provider, the User is urged to take care to read and understand the underlying privacy clauses incorporated in these Terms.

17 Privacy - casual surfing

17.1 The User may visit the Website without providing any personal information.

17.2 The User accordingly grants express written permission for the Website servers in such instances collecting the IP address of the User computer, but not the email address or any other distinguishing information.

17.3 This information is aggregated (added up) to measure the number of visits, average time spent at the Website, pages viewed, etc.

17.4 Provider uses this information to determine use of the Website, and to improve Content.

17.5 Provider assumes no obligation to protect this information, and may copy, distribute or otherwise use the information.

18 Privacy - unsolicited information

18.1 If the User posts unsolicited content or other information (“Information”) to the Website and does not indicate otherwise the User grants to the Providers a:

18.1.1 non-exclusive;

18.1.2 royalty-free;

18.1.3 perpetual (everlasting);

18.1.4 irrevocable (irreversible); and

18.1.5 fully sub-licensable,

right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such Information throughout the world in any media.

18.2 The User grants to the Providers the right to use the name that the User submits in connection with such Information, if they choose. The User warrants:

18.2.1 that the User owns or otherwise controls all of the rights to the Information that the User posts;

18.2.2 that the Information is accurate;

18.2.3 that by the supply of the Information to Provider, the User does not violate this Policy and does not infringe the rights of any person or entity; and

18.2.4 that the User indemnifies the Provider for all claims resulting from the receipt by the Provider of the Information the User supplies to it.

18.3 Provider may monitor and edit or remove any Information, where posted to public pages. The Provider takes no responsibility, and assumes no liability for any Information posted by the User or any third party.

19 Privacy-solicited information the User gives to Provider

19.1 Provider requires certain Personal Information necessary to process transactions if the User requires any of Provider’s products or services.

19.2 Provider receives and stores all Information, including Personal Information which the User enters on the Website or gives to Provider, in any other way. The User may choose not to provide certain Personal Information, but that may limit the services or products that the User may wish to obtain from this Provider.

19.3 Provider provides its products and services in conjunction with its affiliates and subsidiaries. In this regard and unless specifically restricted by the User from the license below, the User and when entering into the specific transactions in question expressly grants in writing to the Provider a:

19.3.1 non-exclusive;

19.3.2 royalty-free;

19.3.3 perpetual;

19.3.4 irrevocable; and

19.3.5 fully sub-licensable,

right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such Information throughout the world in any media.

19.4 The User’s Information that is required by affiliates and subsidiaries to give effect to transactions that the User choose to enter into, is shared with those entities.

20 Privacy - promotional information

Provider aspires to provide first-class service to its customers, which requires Provider providing information to the User about new services or special offers. In each instance, the User is provided an opportunity to opt-out of such information circulars. For more information, please call the Provider or send an email.

21 Privacy- lawful purposes

When the Provider is served with due legal process requiring the delivery of Personal Information, it has the legal duty to abide by that demand, and will do so. Provider may also impart Personal Information if permitted or required to do so by law.

22 Privacy- interception

Subject to the Regulation of Interception of Communications Act (“RIC”), Act 70 of 2002, the User agrees that the Provider may intercept, block, read, delete, disclose and use all communications sent or otherwise communicated to the Provider, its employees, directors and agents. User agrees that his or her consent satisfies the requirements of ECTA and RIC for consent in “writing” as defined.

23 Choice of Law

23.1 This Website is controlled, operated and administered by Provider from its offices as set out below within the Republic of South Africa.

23.2 These Terms will be governed by the laws of the Republic of South Africa.

23.3 If any of the provisions of these Terms are found by a court of competent jurisdiction to be invalid or unenforceable, that provision will be enforced to the maximum extent permissible so as to give effect to the intent of these Terms, and the remainder of these Terms will continue in full force.

23.4 These Terms constitutes the entire agreement between the Provider and the User with regard to the use of the Content and this Website.

24 Contact Details

In the event that you need to contact Provider for purposes related to these Terms and Conditions, please use the following:

Telephone: +2711 791 3308

Email: info@sci-ryder.com

Mobile version: Enabled

This is a demo store for testing purposes — no orders shall be fulfilled.